Frequently Asked Questions
The Ashford sofa range is country styling at its best with large proportions and refined scroll arms. It's designed with Relaxed Sit seat cushions, with innovatively developed high density pieces of foam set in channels and wrapped in fibre for excellent comfort and a Relaxed, plumper look. These seat cushions offer a more relaxed sit and do require regular plumping and turning to maintain their shape. Seat cushions are reversible. Make it yours; take your pick from a huge range of coloured fabrics. Also available in a choice of feet.
A great sofa becomes a part of your life. Always there for you, it provides your family with years of support, comfort and relaxation. So, it’s important to find the perfect one.
We do everything we can to make you comfortable. All our sofas are made from hardwood frames and most of them have supportive sprung bases combined with high density seat foam and deep filled back cushions to keep you feeling comfy no matter how long you lounge. Some of our chaise end pieces within our corners sofas have webbed based suspension that provides the best sit when clipped to the sprung based suspension one armed sofa piece.
Every one of our sofas is tested for wear and tear through 200,000 impact cycles, and exceeds UK and European standards for strength and stability. In a final goodbye before we send our sofas off to a new home, each is valeted and quality-controlled by hand.
* Save 10%* When buying 2 or more items each priced at £150 or above across our Sofa, Chairs & Furniture Ranges. See terms for full details.
This contemporary and stylish fabric has a lovely soft handle at our most affordable price point.
Order this swatch for FREE
FREE COLLECTION of your unwanted furniture can help save lives!
We've teamed up with the British Heart Foundation to offer our customers a free furniture collection service for your unwanted items. Please note for quality and safety reasons, the British Heart Foundation can only collect items that are in a reusable & saleable condition i.e. free from wear and tear or heavy stains. Sofas must have a valid fire safety label fully attached. All donated items received are sold to raise vital funds toward the fight against heart disease. This service is operated and managed by the British Heart Foundation. Call BHF free on 0808 250 0141 or book online at British Heart Foundation
British Heart Foundation is a registered charity in England and Wales (225971) and in Scotland (SC039426)
Atelier-lumieres and Clearabee have partnered to provide an affordable and convenient furniture recycling service.
Whatever condition your old furniture is in, Clearabee will collect it to be recycled rather than using landfill sites. Over 95% of the waste collected is diverted from landfill and Clearabee offset the carbon from their vehicles too. Operating from over 100 locations, local teams ensure they can operate a low-carbon model that is practical for you and good for the planet.
Same day collections are available from inside or outside your home.
Click here to book online with Clearabee.
Atelier-lumieres are proud to have been awarded the Domestic Furniture Kitemark, a worldwide renowned mark of quality.
The Kitemark gives assurance that rigorous production controls are in place to ensure every sofa is made with care and skill, so you can be confident that you are buying a high-quality product that will last for years to come. For more information see https://www.next.co.uk/homeware/bsi-kitemark
The sofa feet will be attached upon delivery. All packaging will be removed and taken away after your sofa has been placed in your designated room
Images are for guidance only. Fabric patterns may be unaligned on seams and at back of product. Please order a free swatch for accurate colour guide.
We deliver 7 days a week, except for bank holidays. For all large items requiring two person delivery, a delivery fee of £15 will apply. Our drivers will offer to fit the feet and take away the packaging. This Service is only available to UK Mainland and Northern Ireland customers (exclusions apply). A charge of £30 per delivery applies for any missed deliveries. For more information about delivery & returns see our terms & conditions
ReturnsIf you wish to cancel or return an order, please contact us via our Help Site. For more information about delivery & returns see our terms & conditions
Product Warning - All upholstered furniture and furnishings comply with the requirements of the UK Furniture & Furnishings (Fire) (Safety) Regulations (1988 - as amended).
We deliver 7 days a week, except for bank holidays. For all large items requiring two person delivery, a delivery fee of £15 will apply. Our drivers will offer to fit the feet and take away the packaging. This Service is only available to UK Mainland and Northern Ireland customers (exclusions apply). A charge of £30 per delivery applies for any missed deliveries. For more information about delivery & returns see our terms & conditions
ReturnsIf you wish to cancel or return an order, please contact us via our Help Site. For more information about delivery & returns see our terms & conditions
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