We offer free shipping within Germany & Austria for purchases over €70. For orders under €70 the shipping fee is €5.
Rely on reliable delivery from our shipping partner All apparel products and expect a delivery time of 3 - 5 days.
Experience smooth shopping at Asphaltgold.
You can view and track the delivery status of your order either in your customer account or in the shipping email we send.
We offer free shipping within Germany & Austria for purchases over €70. For orders under €70 the shipping fee is €5.
Rely on reliable delivery from our shipping partner All apparel products and expect a delivery time of 3 - 5 days.
Experience smooth shopping at Asphaltgold.
You can view and track the delivery status of your order either in your customer account or in the shipping email we send.
Customer service
Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: [email protected]
Service times:
All apparel products
9:00 a.m. – 4:00 p.m. ( by email )
Customer service
Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: [email protected]
Service times:
All apparel products
9:00 a.m. – 4:00 p.m. ( by email )
The shipping costs to the selected country will be displayed in the checkout.
Here is an overview of some countries:
All Sale products?
Germany, Austria
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Order value up to €70: |
€5.00 |
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Order value from 70 €: |
Special offers for subscribers |
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Shipping with: |
DHL |
Netherlands
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Order value up to €100: |
€5.00 |
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Order value from 100 €: |
Special offers for subscribers |
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Shipping with: |
DHL |
Switzerland
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Shipping: |
€5.00 |
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| Shipping with: | DHL | |
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France
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Order value up to €100: |
€5.00 |
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Order value from 100 €: |
Special offers for subscribers |
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Shipping with: |
All apparel products |
Italy , Reebok Club C:
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Shipping: |
€5.00 |
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| Shipping with: | DHL | |
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United Kingdom*
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Shipping: |
€5.00 |
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| Shipping with: | DHL | |
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*Please note that all orders to the UK are subject to customs duties.
There are no customs or import fees for shipping within the EU. Additional customs costs, taxes and fees may apply for deliveries to non-EU countries. Please inform yourself about the individual regulations of your shipping country before placing your order. All additional costs are to be borne by you.
Within Germany and Europe we ship with our shipping partner DHL - in France also with UPS. Immediately after your order has been shipped, you will receive a confirmation email with your DHL tracking number. DHL will make up to two delivery attempts. If you cannot be found during both attempts, the package will be available for collection at the nearest post office within 7 working days. The package will then be returned to us.
We ship international orders outside Europe with DHL Express.
Immediately after your order has been shipped, you will receive a confirmation email with your DHL Express tracking number.
Here you can find all information about shipping costs outside the EU.
Additional customs costs, taxes and fees may apply for deliveries to non-EU countries. Please inform yourself about the individual regulations of your shipping country before placing your order. All additional costs are to be borne by you.
We ship international orders outside Europe with DHL Express.
Immediately after your order has been shipped, you will receive a confirmation email with your DHL Express tracking number.
Shipping costs for orders under €1,000
| Country| order | from 0 € | from 150 € | from 250 € | from 350 € | from 450 € | from 550 € | from 650 € | from 750 € | from 85 0 € |
| United States | 20€ | 40€ | 60€ | 80€ | 100€ | 120€ | 140€ | 200€ | 300€ |
| Hong Kong | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| Taiwan | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| Japan | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| South Korea | 30€ | 75€ | 100€ | 120€ | 140€ | 160€ | 180€ | 200€ | 300€ |
| Australia | 30€ | 75€ | 100€ | 120€ | 140€ | 160€ | 180€ | 200€ | 300€ |
| Canada | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| Singapore | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| China | 25€ | 55€ | 80€ | 90€ | 110€ | 130€ | 150€ | 200€ | 300€ |
| Macau | 35€ | 95€ | 145€ | 180€ | 220€ | 260€ | 300€ | 400€ | 500€ |
The Cheap Atelier-lumieres Jordan Outlet app is available in the following countries:
There are no customs or import fees for shipping within the EU. Additional customs costs, taxes and fees may apply for deliveries to non-EU countries. Please inform yourself about the individual regulations of your shipping country before placing your order. All additional costs are to be borne by you.
Please note: All orders to the UK are subject to customs duties.
The delivery time is currently 3 - 5 days
Germany (DHL): Top Apparel Brands
EU, Switzerland and UK (DHL): 3 - 5 working days
International (DHL Express): 3 - 7 business days
The delivery time may vary due to, among other things, customs clearance in the destination country.
As soon as we have handed over your shipment to the shipping service provider DHL, you will receive a shipping confirmation including a tracking number. Please note that it may take a few hours for the tracking to update.
After your order has been shipped, you will find your DHL tracking number in your shipping confirmation email. You can use this to track the current delivery status of your order online. Please note that it may take a few hours for the tracking to update.
In individual cases, increased volumes at our shipping partners may result in shipments being processed with a delay. If you don't see any movement of your package after a few days, please feel free to contact us at [email protected] . Summer Of Joy.
Unfortunately, the shipping option “Pick up from the Darmstadt store” is currently not available, but will be offered again soon. If you would like to pick up items in store, please do not place an order in the online shop, but rather contact our customer service on 06151-629210. The desired items will then be reserved for you and will be ready for you to try on/pick up in the store from 1 p.m. on the following working day (the reservation is valid for 3 working days). Payment is then also made in the store. Please note that purchasing on account is unfortunately not possible.
Address:
All apparel products
Ludwigsplatz 8a
64283 Darmstadt
If your package cannot be delivered, it will be returned to us. If desired, it is possible to resend your order within Germany, but unfortunately address changes are not possible. Please contact us in good time if you want to send it again. If we don't hear from you, your money will be refunded.
If your shipping address is outside Germany and the package is returned to us, your money will be refunded. Cheap Atelier-lumieres Jordan Outlet reserves the right to withhold shipping costs in the event of incorrect address information or refusal of acceptance.
If there is anything wrong with your order, please contact [email protected] with your order number. In order to process it, we need pictures of the corresponding order, any damage and the shipping box. Please keep this until we have informed you about the next steps. Unfortunately, a complaint is not possible without the outer packaging.
